The LORETANA Privacy Promise: Your Trust is Our Priority
At LORETANA, we protect your personal data with the same rigorous standards we apply to our jewelry. When you shop with us, you are trusting us with your information. This policy transparently outlines exactly what we collect, why we need it, and how we keep it secure—so you can shop with absolute confidence.
The Data We Collect (And Why We Need It)
To deliver a seamless, premium shopping experience from our Kaunas studio directly to your door, we collect only the essential information required to fulfill your order. When you make a purchase or join our exclusive newsletter, we collect:
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Contact Information: Your name, email address, and phone number (for delivery updates).
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Shipping & Billing Details: Your delivery address, city, and postal code.
Why we need it: We use this data strictly to process your transaction, ship your jewelry safely, and provide elite customer support.
Bank-Level Payment Security
Your financial security is non-negotiable. LORETANA does not store, process, or ever have access to your credit card information. All transactions are securely encrypted and processed exclusively through verified, PCI-compliant global financial institutions.
How We Use Your Data (We Never Sell It)
Let us be absolutely clear: we will never sell your personal information. We only share the absolute minimum data required with our trusted, verified partners to fulfill our promise to you. This includes securely passing your delivery address to our shipping couriers and processing your payment via our encrypted gateways.
Cookies & Personalization: We use cookies to elevate your experience on our site—such as remembering your cart items and understanding how you navigate our collections—so we can continuously refine and improve LORETANA.
Your Control & EU GDPR Rights
As an elite brand operating under European law, we believe your data belongs to you. You have the absolute right to request access to, correct, or permanently delete the personal data we hold about you at any time.
Contact Our Team
If you have any questions regarding your privacy, data security, or wish to exercise your rights, please reach out to us directly:
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Email: info@loretana.com (Note: updated to match our unified brand standard)
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Registered Office: Loretana MB, Draugystės g. 17-1, LT-51229 Kaunas, Lithuania